1. Focus on the patient’s experience. Hospitals need to restructure the traditional hospital model, in which the care process is seen from the physician or nurse’s perspective, says Dr. Steele.

This award emphasizes UMC's steadfast commitment to delivering exceptional healthcare experiences to the community, through ...

In 2026, Island Health is looking to boost patient satisfaction, reduce physician burnout with the help of an artificial ...

Hospital leaders are increasingly prioritizing patient satisfaction, understanding that the experience of the patient impacts hospital finances, reputation and physician satisfaction. But one of the ...

Higher nurse turnover in hospitals was associated with an increase in patient falls, according to a December study published in JAMA Network Open. Long-term care operators may be able to learn from ...

Lee Fleisher oversaw the development of the ‘hospital at home’ CMS waiver. Congress must update the program, he writes.

The Orthopaedic Joint Reconstruction Program at 250-bed Gottlieb Memorial Hospital in Melrose Park, Ill., achieved an outstanding score in the 99th percentile range in the first quarter of 2009 on CMS ...

The newly released Knee and Hip Replacement Award honors hospitals that demonstrate rigorous standards for surgical outcomes, safety, and patient satisfaction. As more women pursue joint replacement ...

TriState Health has been named one of Washington’s top recommended hospitals by Becker’s Hospital Review, earning a five-star ...

Heather M. O'Sullivan, a nurse practitioner and leader of MGB's Healthcare at Home program, previews her HIMSS26 session, ...