AMAZON’s Boxing Day sale is live, and the best discounts are already going fast. I’ve sifted through thousands of offers to ...

Several major retailers are now charging customers to return items even if they are unopened and in perfect condition.

Despite the growth of e-commerce, many Americans take a traditional approach to returns. Bringing unwanted items back to a store is the most common return tactic, according to Schorr, ahead of using ...

As someone who tests phones for a living, my SIM card rarely stays in the same device for more than a month. On average, I’ve ...

Roughly a third of the time, returns don't make their way to another consumer. Because frequently, it's not worth reselling.