A postal clerk who can’t read cursive, millions of misread letters and a “lost generation” of students: Michael Reagan links failing schools to your missing Christmas mail.

Dear Heloise: I sympathize to some extent with the writer in a recent column of yours lamented how doctor’s offices will say ...

I sympathize to some extent with the writer in a recent column of yours lamented how doctor’s offices will say the appointment is at 10 a.m. but ask that you arrive at 9:30 a.m. for paperwork. However ...