In a bold move to drive the adoption of artificial intelligence (AI) in customer support, Zendesk has announced an outcome-based pricing model for its AI agent capabilities. Maureen Chong, Zendesk’s ...

Forbes contributors publish independent expert analyses and insights. Technology journalist specializing in audio, computing and Apple Macs. The legendary speaker brand Klipsch reminds many of us of ...

SAO PAULO, Oct 7 (Reuters) - Brazilian internet provider Desktop (DESK3.SA), opens new tab confirmed on Tuesday that it had held preliminary talks about a transaction with telecom operator Claro, ...

Over the past decade,I have delivered robust solutions for clients combining technical precision with innovative thinking and complex engineering. Over the past decade,I have delivered robust ...

After rolling out Windows 11 25H2, also known as Windows 11 2025 Update, Microsoft has confirmed that the Media Creation Tool has stopped working on devices with Arm64 CPUs. The Windows 11 Media ...

On Windows 11/10, the User Account/Profile at the location %SystemDrive%\Users\<UserName> contains files, folders, and data that the associated user can access easily ...

If you’re struggling to text friends and colleagues using Telegram this morning, it’s not just you. Telegram seems to be operating at a pretty sluggish pace this morning, especially if you’re using ...

SAN FRANCISCO, Aug 5 (Reuters) - OpenAI said on Tuesday it has released two open-weight language models that excel in advanced reasoning and are optimized to run on laptops with performance levels ...

Paid media is often treated like a checklist item in a marketing plan: launch a few search ads, run a Meta campaign, maybe test YouTube if there’s budget left. But not all paid media is created equal, ...

Google AI Overviews no longer hold the top spot for U.S. desktop search results 12.4% of the time. That’s a significant change from a month ago, when less than 2% of AI Overviews ranked below Position ...